This Privacy Policy explains how Mashrequi (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit https://mashrequi.org or use our Services, including SMS messaging.

1. Data Controller & Contact

Business: Mashrequi

Website: https://mashrequi.org

Email: [email protected]

Address: 5830 E 2nd St, Ste 7000 #20208, Casper, Wyoming

Phone: +16165577611

2. Information We Collect

We collect the following personal information when provided:

Contact details: name, phone number, email address

Business details: company/gym name, location, staff contact

Usage data: IP address, browser data, form submission timestamps

Opt-in records: timestamps, IP, text of consent, and message logs (for SMS compliance)

Payment data: when you pay (we use Stripe or another processor — we do not store full card numbers)

3. How We Use Your Data

We use personal data to:

Provide Services (booking, reminders, follow-ups)

Send transactional SMS/email (appointment confirmations, reminders)

Send promotional messages if you explicitly consent

Respond to support requests and service communications

Maintain opt-in records for regulatory and carrier compliance (A2P 10DLC)

Improve our Services and for analytics

4. Legal Basis (for US/Canada context)

Processing is based on:

Your consent (for marketing and SMS messages)

Contract performance (delivering services you agreed to)

Legitimate business interests (service improvement, fraud prevention, compliance)

5. SMS Opt-in & Opt-out

You must expressly opt in to receive SMS messages (web form opt-ins, SMS YES, or signed consent).

Reply STOP to opt out of messaging; reply HELP for assistance.

We keep records of opt-ins and opt-outs for compliance and dispute resolution.

6. Sharing & Third-Party Processors

SMS Opt-in and Phone Numbers: Notwithstanding any other language in this Privacy Policy, mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Retention

We retain personal data and opt-in logs for at least 12 months (carrier & compliance requirement). For active clients we retain data for the duration of the business relationship plus a reasonable period after termination.

8. Security

We implement reasonable technical and organizational measures to protect personal data (encryption at rest and in transit when supported by providers). However, no online system is fully secure; we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal data. To request access or deletion contact: [email protected]. We will respond per applicable law.

10. Children

Our Services are not directed to children under 13. We do not knowingly collect personal data from children.

11. Changes to Policy

We may update this policy. We’ll post updates and the effective date on this page.

12. Contact

Questions about this Privacy Policy? Contact: [email protected]